COVID-19 hotspot update: more information
about business continuity payments

We know providers and services in Commonwealth-declared COVID-19 Hotspots are keen to know more about business continuity payments announced this week.

There is now information on our website that gives more details about the conditions of the business continuity payments, including:

• reference fortnights
• attendance rates
• other Commonwealth support
• waiving gap fees, and
• staffing levels.

We’ll contact you soon

You do not need to call the CCS Helpdesk. We will contact you soon with details on how to apply for business continuity payments.

Important: update your details

To ensure you receive an offer for a business continuity payment, please update your contact details, particularly email addresses, in the Child Care Subsidy System.

Do this via the Provider Entry Point or your third-party software.