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Welcome to issue #38 of The Digital HR Leader...

As Liverpool’s seemingly inexorable charge to the Premier League title continues to show no sign of abating, I was reflecting at the weekend that a similarly inescapable surge to the top appears true of people analytics.
 
People Analytics has finally arrived…
Admittedly, this is based as much on my experience of the last few weeks as the data - although this too shows that people analytics is the fastest growing area of HR. Since the UNLEASH conference in Paris in October, my travels to Haifa, Hamburg, Dubai, Amsterdam and last week Mexico City have all fuelled my belief that people analytics – albeit hardly a
new sensation – has finally arrived.
 
…but there is still much work to do
Despite my continued optimism about the growth of people analytics and its ability to help modernise and transform the function, HR still requires a serious step-change to manage the business, and not just human resources in these times of change
.
 
This is one of the themes of this week’s episode of the Digital HR Leaders Podcast on Data Driven Organisation Design, where I talk with the brilliant Rupert Morrison about why Finance is often stepping in on workforce planning, how HR must partner with them and the role analytics plays in shaping the future workforce.
 
I’m confident that listeners will enjoy Rupert’s thinking on some of the most pivotal and challenging issues that HR (for the most part) still isn’t addressing.

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Thank You
Thanks once again to the large number of readers who took the time to share last week’s newsletter and podcast with Dawn Klinghoffer on
The Evolution of People Analytics at Microsoft including: Mark Shuster, Angie Wlaschin, Rob Catalano, Marc Ramos, Prem Kumar, Catriona Lindsay, Pipier Bewlay, Monica Matthews, Stella Ioannidou, Hanadi El Sayyed, Littal Shemer Haim, Danielle Guzman, Hung Lee, Dave Millner, Sergio Garcia Mora, Sandra Cameron, Col Amit Verma, Ray Narine, Frauke Austermann, Manish Anand, Chris Benson, Chantrelle Nielsen, Eric Peterson, Amy Stevenson, Hallie Bregman, Tapas Tiwari, Ryan Fuller, Ian O’Keefe and Matt Harrison.
 
If you enjoy this newsletter…
Please share with your network and colleagues and encourage them to 
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That’s all for this week.
David
Check out our NEW course!
When considering how to build an effective data and analytics strategy, it is important that each participant in the process can understand the main steps, and the role that all the other participant plays in its success. In this course, we look at the “data to change” process and how to understand where data is generated and housed, how it is transformed to create insights and then how to ensure that the insights are communicated effectively to all of the key stakeholders in the process.

This training course for HR professionals and HR Business Partners will help you build the skills and confidence you need to better understand business problems and ensure the data and analytics in your projects lead to actionable outcomes. 

Content we're loving this week...

How artificial intelligence is redefining the role of manager
DAN SCHAWBEL
Employees are increasingly happy to receive orders from AI or bots – who are freeing up managers to pay better attention to their employees (see FIG 1).
 
FIG 1: What do managers and robots do better? (Source: Oracle & Future Workplace AI@Work Study 2019)
Winning With AI
SAM RANSBOTHAM, SHERVIN KHODABANDEH, RONNY FEHLING, BURT LAFOUNTAIN, AND DAVID KIRON
New report from MIT and BCG, which finds that early AI winners align organisational and business strategies to build value and manage risk.
 
Why Growing Businesses Need People Analytics
ZACK JOHNSON
With analytics solutions now becoming more accessible for everyone, Zack Johnson outlines how people analytics enables mid-size businesses to make better business decisions.
Diversity at the Core of the Network
MICHAEL ARENA
Diversity is critical to the development of resilience in organisations and bottom-line results across time.
The 3 Missing Roles that every Data Science Team needs to hire
GANES KESARI
In a mad rush to hire Data Scientists, most companies overlook three key roles, and this often leads to failure of projects.

Read more | 6 min read
The rise of HR influencers
ANNA TAVIS
A huge thank you to Anna for including me as one of the three influencers (alongside Enrique Rubio and Stela Lupushor) she references in this piece on the sources HR is turning to for learning. It is humbling that
myHRfuture and I have both been recognised. 

 
Whats NEW on myHRfuture...
In this short bitesized learning video, taken from our online course - Framing Business Questions and Developing Hypotheses for People Analytics, Jonathan Ferrar helps us understand how we might begin building a clear and concise hypothesis for any analytics projects we’re embarking on. Throughout the course Jonathan and Ian dive into 5 key topics to help you ensure you’re adding business value with your analytics project, looking at how to frame the business question, whether the business question is relevant, through to how to actually define hypotheses.

Read more | 5 min read
The argument for proactively managing the customer experience of HR (CxHR) is clear: organisations who successfully deliver on the ‘moments that matter’ can positively influence employee engagement. For the more transactional interactions with HR services, HR should deliver an ‘effortless experience’. By removing friction from transactional processes, we can safeguard employee productivity and avoid damaging employee engagement. So how do we measure the customer experience of HR?

Read more | 5 min read
Events to Check Out
JOIN ME AT THE PAFOW CONFERENCES IN 2020
I’ve partnered with Al Adamsen on the People Analytics & Future of Work (affectionally known as PAFOW) conference series since 2016 and this year saw the first PAFOW outside the US with the London show in April. 2020 will see PAFOW expand again with its first show in
Sydney on 3-4 Mar. That event is sandwiched between London on 29-30 April and the flagship show in San Francisco on 29-31 Jan, where the likes of Dawn Klinghoffer (Microsoft), Alexis Fink (Facebook) and RJ Milnor (Uber) are already confirmed as speakers. Check out news on all the 2020 shows here and newsletter readers can get a 15% discount on tickets with my code DG15. I’ll see you there. 
Develop the skills you need for the future while building on the skills you have with myHRfuture 
Join myHRfuture TODAY to get unlimited access to bitesized learning content to help you build your knowledge in the HR skills of the future, such as People Analytics, Digital HR and HR Technology, Design Thinking and Workforce Planning
Join the myHRfuture Academy today and press PLAY on your career. 
myHRfuture provides HR professionals with a new way to learn the HR skills of the future. With over 500+ pieces of curated content, expert led training courses and learning pathways, the myHRfuture Academy provides a tailor-made guide to building your skills in one easy to navigate pathway.
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