March 2018

[The Sell More While Spending Less] Newsletter

The sales process engineering update that drives your sales results.

[A Method to the March Madness]

Here we are, just days away from the start of March Madness 2010. The NCAA Tournament begins just after our local youth league ends. I've been a coach and/or a cheering parent at more of these youth games than I can remember. I love the game of basketball and never pass up an opportunity to watch a game; be it youth, NCAA, or NBA. Even as a fan caught up in the emotion of the moment, I can't help but analyze every aspect of the game as it is played out. Basketball isn't just a game of physical skill to me, it's a mental game. I find it interesting to watch players and teams as they move through the ranks and mature in their physical and mental game.

For example, take understanding how to use the clock to gain an advantage. Many of the younger teams I have seen play do not alter their play based on the time remaining. To them, it's as if the first minute were no different from the last. If "run-and-gun" offense worked for us in the first quarter, why not in the last minute when we have 4-point lead? As adults, we understand. We adjust how we play according to the situation. Time factors in as part of the situation.

It's easy to see how time remaining in a basketball game should change the players' actions. This concept, however, sometimes eludes us in our professional lives. While we are running around, much like the players on the court, we don't have the big score board or buzzer to serve as our constant reminder. It's too easy to fall into the trap of thinking the way we sold yesterday is the best way to sell today. Just as a basketball team's strategy evolves from the first quarter to the fourth, so too must our sales process.

As this last season began, I went to register my son for the local youth basketball league. Because I arrived only a week or two before registration ended, I was met with a, "I'm sorry sir, but all of the teams are full. want to coach a team. We do have a few boys who are not on a team yet. We just need a coach." I agreed to coach and was given a list of names. At the first practice, I asked how many of the team members had played on a basketball team before. Less than half of the hands went up. My team was made up of the players no one else selected. I am not a good loser, so what was the team going to do?

As you might imagine, we worked on basics. We spent a lot of time dribbling, passing, shooting, and working on defensive skills. This would help us, but it wasn't going to win games. We needed something more. It dawned on me that we had to control the game. The answer was in defense. At 12 years old, even the best ball players can't read a defense well. I also learned that every team in our league only had offensive plays for man-to-man defense. We started the season coming out in a zone defense. When teams finally started running a zone offense, we would switch it back to a man-to-man defense. As it turns out, a team who is frustrated on the offensive side of the court isn't going to be at their best on defense either.

Our strategy was simple. Do the basics well and use change to our advantage. When I talk to sales teams, the same two principles hold true. Do the basics well (listen, qualify, identify all of the buying influences, determine individual win results, etc.) and create or anticipate change. The team with a plan for change has a competitive advantage over other teams. Leveraging change doesn't just happen; it has to be built into the sales team's way of doing business. It exists in what is called a Tier 4 Sales Organization. Tier 4 sales teams understand why their system works and under what conditions. They have implemented a plan to identify and adapt to change. In doing so, they gain a competitive advantage. Rapid change is the paradigm we live in today. Teams who capitalize on it, whether in basketball or in sales, will win.

That team of boys learned to execute the plan well and we finished our season at 8-2.

The Sell More While Spending Less  methodology guides our clients through quality sales process engineering. Tools and techniques for this top and bottom line approach will be covered in upcoming issues of this newsletter.

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[Look at the Big Picture]

How many times did you look at da Vinci's Last Supper before you noticed there is a doorway where the feet of Jesus should be? We are guilty too. It's embarrassing how long it took to realize it.

In our business lives, how often are we missing the big picture? There are so many things a company needs to do to succeed. There is one thing it must do, generate revenue. Selling your product or service cannot be  an afterthought. It needs to be addressed early and often.

In future newsletters:
  • Improving forecast accuracy
  • Building leading indicators into your sales process
  • Using your CRM to identify constraints
[Events and Information]
Following up on a fantastic Med Tech Monday and in anticipation of a great meeting in Carlsbad, Sales Sigma Consulting is continuing to offer special pricing to everyone who mentions the discount code MEDTECH .

What you get:
  • One-on-one time to learn about your unique needs
  • Introduction to Sales Sigma Process
  • Sales Improvement Tool Kit 
  • Process map for establishing your sales organization
  • For only $1,295 with discount code (normally $3,500)
To take advantage of this special offer, call us at 760.814.1659 or email us at
Learn more about the Sales Sigma process in Driving Operational Excellence available from Amazon.
To all of those who attended the MD&M West Event, it was great to see you. Sales Sigma will be presenting again on March 26th at Med Tech Monday. Hope to see you there.

Email us at

For More information

If you would like more information on the Sales Sigma Process, please contact us at

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