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Dear <<First Name>>,

Thank you for staying connected with us by reading our newsletters and participating in our programs. Our Winter Commuter Promotion runs through the end of February, so keep logging your trips on STAR for a chance to win one of three $100 e-gift cards. Wherever you work, however you commute- we are here for you!

In community, team
Inside this newsletter: Personal Commute Planning | Winter Promotion | 2021 STAR Store | Meet Your Drivers | Shuttle Updates | Guide To Ensure A Safer Commute | Mode-Specific Newsletters

Personal Commute Planning

​Starting to think about how you'll commute when you go back to the office?

We can help with personalized commute recommendations based on your work schedule, before and after work commitments, and other factors important to you. Fill out our survey to tell us about your commute, and we'll get in touch to review with you your options for an easy commute.

Start exploring your commute options with today!

Commute Planning Survey

2021 Winter Promotion

Our Winter Commuter Promotion is running until the end of February! Those who live or work in San Mateo County and use an alternative to driving alone (including Telework) are eligible to win one of three $100 e-gift cards. Learn more here
*Log your trips by March 12, 2021 to be in the Winter Promotion.
Join the Promotion

2021 STAR Store

Have you logged any commute trips in 2021?
A great goal is to start logging five trips. With only five points, you can receive a face mask (2-ply & reusable)!
Click here to see the full selection. Continue logging your telework days and alternative commute trips to build up your points!
STAR Login

Meet Your Drivers

Check out our series, "Meet Your Drivers!" Follow us on social media to get to know the shuttle heroes serving you. Here is one of our featured drivers, Mark!
Shuttle Updates
Please click HERE for up-to-date shuttle schedules and click HERE for SamTrans & Caltrain shuttle schedules.

A majority of the shuttles managed by and our partners throughout San Mateo County continue to operate with adjusted schedules to align with the current reduced Caltrain and BART services. Some routes, including Norfolk and those serving the SSF Ferry Terminal, have been temporarily suspended.

Stay updated with us on social media for schedule changes to both BART and Caltrain in the upcoming month, as these changes will alter our shuttle schedules. reminds passengers to follow these safety measures when riding:
  • Face coverings must be worn at all times, including onboard and at shuttle stops. This requirement will be strictly enforced
  • Practice physical distancing when choosing a seat on the shuttle
  • Wash or sanitize your hands before and after
  • Avoid touching your face
  • Cough or sneeze into your elbow
  • Stay home if you feel sick
Hand sanitizers are installed on all vehicles, and at present, ridership allows for ample social distancing.
Thank you to all the riders who support our shuttles! 
Questions? Contact our shuttle team at 650-588-1600 or for more information.

Guide To Ensure A Safer Commute

Are you returning to the office or looking for alternative ways to commute? Here are some tips for protecting yourself and others while commuting, as well as some helpful local mobility resources to navigate commuting in San Mateo and beyond. *available in English and Spanish
Download Guide

Recent Mode-Specific Newsletters
Tips for commuting during COVID-19

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