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Dear <<First Name>>,
Thank you for staying connected with us by reading our newsletters and participating in our programs! Check out San Mateo County's Bike Month results and preview our Summer Commuter Promotion for more chances to get rewarded.
If you are a Brisbane Crocker Park (
Balboa Park BART) shuttle rider, please see the Shuttle Updates below for the new shuttle stop location. 

Wherever you work, however you commute - we are here for you.
Inside this newsletterBike Month Wrap-Up | Spring Results | Summer Commuter PromotionPersonal Commute Planning | NEW Shuttle Updates
Congratulations to all of our Bike Month 2021 winners! Thank you for logging your bicycle trips on STAR by Let's keep up the momentum until next May! 
A special shoutout to Geoff W. for winning the Bike Month prize, roadside bicycle assistance membership from Better World Club.
Thank you all for participating from April - June!
Congratulations to our Spring Commuter Promotion winners:
Asilata P., Niki L., and Claus W.

A special shoutout to Ashley S. and Clare L. for winning the new website feedback raffle.
Get ready for another chance to win one of three $100 e-gift cards. From July 1 - 31, all sustainable mode trips logged on STAR will count toward the promotion. 

Personal Commute Planning

We can help with personalized commute recommendations based on your work schedule, before and after work commitments, and other factors important to you. Fill out our survey to tell us about your commute, and we'll get in touch to review with you your options for an easy commute. Start exploring your commute options with today!

Commute Planning Survey
Shuttle Updates
Please click HERE for up-to-date shuttle schedules.

There are revised schedules to many of our routes to align with the current Caltrain and BART services. Some routes, including Norfolk and those serving the SSF Ferry Terminal, have been temporarily suspended.

Despite the Hillsdale station reopening, Caltrain shuttles in San Mateo and Foster City will continue to serve the Belmont station until further notice. reminds passengers to follow these safety measures when riding:
  • Per CDC guidelines for riding public transit, face coverings must be worn at all times on board.
  • Wash or sanitize your hands before and after
  • Avoid touching your face
  • Cough or sneeze into your elbow
  • Stay home if you feel sick
Hand sanitizers are installed on all vehicles, and at present, ridership allows for ample social distancing.

Calling Brisbane Crocker Park (Balboa Park BART) shuttle riders! 

Starting on June 24th (Thursday), the shuttle stop location at Balboa Park BART will permanently move to a new location, due to construction of the new Upper Yard housing and retail development at the station. The new stop location will be located at the “Passenger Loading Zone” on Geneva Avenue, before the intersection of Geneva and Delano Avenue (see attached images).

Below are the shuttle routes that will be affected by this stop location change (schedules will remain the same):

  • Brisbane-Crocker Park
  • Daly City Bayshore
Shuttle riders can sign up to receive Text Alerts on their mobile phone by texting the Alert Code for their route to (833) 426-6688. Alerts are sent only to subscribers in the event of service changes, interruptions and emergencies. To see the list of Alert Codes and to subscribe, please click HERE.
Questions? Contact our shuttle team at 650-588-1600 or for more information.
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