July 2019 Newsletter

As I write this, I’m looking at a brand-new Instant Pot delivered by Amazon to my front porch just a few days ago.

The kitchen appliance with the cult following has been in my sights since it sold out on Prime Day 2018, when a whopping 300,000 Amazon Prime customers beat me to the punch. This year, I acted quickly and am now the proud owner of my very own multicooker.

Whether the Instant Pot lives up to its hype remains to be seen.

What’s not in question is Amazon’s increasing control over what we buy, and how we buy it. I could spend all day driving around town trying to find a $50 Instant Pot—or I can click a button, and have it delivered the next day. But what about a house? Or a home mortgage, or insurance?

The threat of disruption is very real. Real estate, mortgage and insurance industry journals are rife with speculation about Amazon’s plans and the threats posed by it and other technology giants like Google. No doubt, these industries (and every other industry) will change—and there will be the inevitable shake-out. The companies left standing will be those that have embraced WACD.

WACD stands for “What Amazon Can’t Do.” The acronym was coined by my friend and fellow speaker and author Steve Brown. As the former Futurist and Chief Evangelist at Intel Corporation, Steve has over 30 years of experience in high tech. In his words, “Amazon isn’t slowing down.” Rather than fear change, Steve advises businesses to embrace technology while also improving the human-to-human experience. The companies that blend technology with relationship building are those that will succeed.

Steve’s advice is not unlike that of The Connector’s Way: Become someone your customers can’t do without by sharing your experience, advice and support. As you think about your relationships, think about everything that Amazon can’t do—and start doing them right now.

Patrick Galvin, Chief Galvanizer
The Galvanizing Group
Author of The Connector's Way

P.S. Your industry is changing. Does your team have the relationship building skills that your business needs to survive and thrive?
CLICK HERE to learn about our cohort coaching program and online learning system for companies committed to achieving business success through better relationships.

Amazon has the technology to change the way that many things are done, but it can't pull up a seat and initiate a heartfelt conversation.

All around us are small yet powerful points of connection. I discovered this colorful bench on a school playground on an early morning walk around the neighborhood. Follow me on Facebook and Instagram (@theconnectorsway) where I post some of the things I find and share ways to build better relationships that lead to personal and professional success. Have something to share? Use #TheConnectorsWay tag!

About This Newsletter

Since 2002, The Galvanizing Group has operated on the principle that great relationships are the difference between failure and success in business. Our newsletter is filled with stories, tips & ideas for creating the connections that galvanize success. Be assured that your information will NEVER be shared and that you may unsubscribe any time by clicking the link at the bottom of every email. Thank you!
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